Refund policy
Returns & Warranty Policy
All Prestige Minutes watches are carefully assembled and tested before dispatch.
12-Month Movement Warranty
We provide a 12-month warranty covering movement faults only. This covers mechanical or quartz movement failure under normal use.
To submit a warranty claim:
• Contact sales@prestigeminutes.com.au
• Provide clear images of the watch and issue
• Watch must be in reasonable condition with no major physical damage or water damage
Assessment will be based on provided images before any return is approved.
Returns
Due to the custom-built nature of our watches, change-of-mind returns are not accepted.
If an item arrives faulty or not as described, contact us within 48 hours of delivery with photos.
Contact
All warranty and return enquiries must be sent to:
sales@prestigeminutes.com.au